Meet Our Team

At Redbud Insurance Services, we've built our team with individuals who have the highest standards for client communication and servicing. No matter who you interact with at Redbud Insurance Services, you'll have the best experience possible.

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Libby Hein

President
Libby joined Redbud in 2022 as Vice President, bringing with her over a decade of experience in the insurance industry. After working with the incumbent President Alice Kring for many months, Libby was appointed to President in March 2023. Libby's excitement to be a part of Redbud's future along with her connection to the community and passion for serving cusomters is a driving factor of her success. Libby specializes in assisting customers with their Commercial and Personal insurance needs. Libby, her husband, and three young children live in Buchanan where they are active members of the community.
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Cathy Knezic

Senior Agent
Cathy has been a part of the Redbud team for 16 years, bringing with her over 30 years of insurance experience. She specializes in serving customers with their Commercial and Personal insurance needs. Cathy and her husband live near Galien and she has two grown sons.
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Gretchen Carpenter

Office Manager / Agent
Gretchen joined the Redbud insurance in 2023, she brought with her over 20 years of business experience. She has been assisting customers with their Personal insurance needs. Gretchen lives in Buchanan with her husband and three children.
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Sarah Blair

Agent
Sarah is new to the redbud team. She brings with her over 15 years of business experience. Sarah is recently licensed, and she is excited to start helping customers with their Personal insurance needs. Sarah lives in Niles with her husband and three children.
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Caitlyn Tucker

Community Relations Coordinator
Caitlyn is new to the Redbud team. She has previous experience in the non-profit industry. She is excited to learn more about the insurance industry and help build connections for the agency. Caitlyn lives in Buchanan with her two dogs and horses.